Company Policy

METHODS OF PAYMENT - Alpha Extreme accepts all major credit cards, ACH, cash and checks. 

Cash or check customers - You must keep a credit card on file. At the time of registration, you will be required to pay the first month class fee. 

PAYMENT POLICY - All class fees are billed on the 1st day of each month and become due immediately. Customers must pay before the 1st day of each month to pay their account via cash or check. All amounts remaining due on the 1st day of the month will be charged to the credit card on file for the account. Any accounts with a balance due after the 4th, will automatically be charged a $15 late fee, and the student(s) associated with the account may be withheld from participating until the account is current. This includes accounts in which the credit card transaction on their account is declined for any reason. It is the customers responsibility to update all credit card information prior to the 1st of the month to ensure payment is not declined.  All returned checks will incur a $30 return fee. If more than one check is returned within a 6 month period, Alpha Extreme will no longer accept checks as a form of payment from that customer. 

ANNUAL REGISTRATION FEE - All customers must pay a $45 annual registration fee to participate in any activities at Alpha Extreme. Fee will be charged on the 1st of your anniversary month each year. 

DROP POLICY - Alpha Extreme athletes are enrolled in a class until notified by parent or guardian via email requesting to be removed. Please email dropclass@alphaextremecheer.com by the 15th of the month in order to stop auto billing for the following month. Athletes that do not properly withdraw from a class will be responsible for any outstanding tuition. Class tuition is non-refundable and non-transferable. 

REFUND POLICY - Alpha Extreme does not refund tuition for any reason. 

PRIVATE LESSONS - Alpha Extreme offers private lessons for those who are interested. Please see our staff for more information.

GYM ADMITTANCE - Only Alpha Extreme staff and currently enrolled students are allowed in the gym. Parents are not allowed in the gym. 

PARENT OBSERVATION - The parent/observation area is reserved for families wishing to observe their student(s) in class. No parent is allowed to communicate with a child or the instructors during a class. Please speak with the office staff to request a time to discuss any questions or concerns you may have. 

HOLIDAYS AND WEATHER DAYS - There are holidays scheduled throughout the year. In the event your child's class is on a day we are closed for a holiday, you will be able to make up the class but must see the office staff to schedule the make up during the same month as the class missed. The cost for class each month will always be the same, unless there is a cancellation on the part of Alpha Extreme. 

The coach can make you practice, the crowd can cheer you on, but only the desire for success can make you a champion.

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